Network Working Group M. Nottingham
Internet-Draft October 7, 2015
Intended status: Best Current Practice
Expires: April 9, 2016

The Internet is for End Users


Internet standards serve and are used by a variety of communities. This document contains guidelines for explicitly identifying them, serving them, and determining how to resolve conflicts between their interests, when necessary.

It also mandates end users as the highest priority concern for Internet standards.

Note to Readers

The issues list for this draft can be found at

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Table of Contents

1. Introduction

As the Internet has become prevalent in many societies, it has also unavoidably become a profoundly political thing; it has helped overthrow governments, revolutionize social orders, control populations and reveal people’s secrets. It has created wealth for some individuals and companies, while destroying others’.

The IETF, while focused on technical matters, is not neutral about the purpose of its work [RFC3935]:

However, the IETF is most comfortable making purely technical decisions; our process is defined to favor technical merit, through our well-known bias towards “rough consensus and running code”.

Nevertheless, the running code that results from our process (when things work well) inevitably has an impact beyond technical considerations, because the underlying decisions afford some uses, while discouraging others. Or, in the words of Lawrence Lessig [CODELAW]:

All of this raises the question: Who do we go through the pain of rough consensus and write the running code for?

There are a variety of identifiable parties in the larger Internet community that standards can provide benefit to, such as (but not limited to) end users, network operators, schools, equipment vendors, specification authors, specification implementers, content owners, governments, non-governmental organisations, social movements, employers, and parents.

Good specifications will provide benefit to all of the relevant parties, because standards do not represent a zero-sum game. However, on occasion we do need to balance the benefits of a decision between two (or more) parties.

Likewise, sometimes efforts are brought to the IETF that represent the technical needs of some parties, but does not take the needs of others into account. On its own, such a specification meets a technical need for a subset of the Internet community, but at the expense of other parts. When presented with such a proposal, we need to decide how to handle it.

Currently, such decisions occur in an ad hoc fashion, often without explicitly being discussed. This approach works reasonably well in many cases; even if a party is not directly represented in the process, there are often advocates for their interests, and ultimately protocols that disadvantage a particular party tend to be either rejected by it or eventually replaced.

However, we do sometimes expend a considerable amount of energy mitigating potential harm to under-represented members of the Internet community, and often such harm is not so onerous or obvious as to dissuade them from using something (e.g., [RFC6265]).

In other words – because our decisions have ethical implications, we will consider their impact and determine whether it is within our core values, and do so in a well-defined open fashion.

To facilitate that, this document outlines a set of guidelines for identifying the relevant parties to an Internet standard, along with their relative priorities. It also gives end user the highest priority in such considerations.

1.1. Notational Conventions

The key words “MUST”, “MUST NOT”, “REQUIRED”, “SHALL”, “SHALL NOT”, “SHOULD”, “SHOULD NOT”, “RECOMMENDED”, “MAY”, and “OPTIONAL” in this document are to be interpreted as described in [RFC2119].

2. The Internet is for End Users

Internet standards MUST give the highest priority to end users.

While networks need to be managed, employers and equipment vendors need to meet business goals, etc., our mission is to “build a better human society” [RFC3935] and – on the Internet – society is composed of what we call “end users.”

Furthermore, the success of the Internet to date is arguably due largely to its bias towards end user concerns; without a firm preference for their benefit, trust in the Internet will erode, and its value – for everyone – will be greatly diminished.

This does not mean that end users have ultimate priority; there may be cases where genuine technical need of another party requires that end user requirements compromise. However, such tradeoffs need to be carefully examined, and avoided when there are alternate means of achieving the desired goals. If they cannot be, these choices and reasoning SHOULD be carefully documented.

For example, IPv6 [RFC2460] identifies each client with a unique address – even though this provides a way to track end user activity and helps identify them – because it is technically necessary to provide networking (and despite this, there are mechanisms like [RFC4941] to mitigate this effect, for those users who desire it).

This also does not mean that the IETF community has any specific insight into what is “good for end users”; as before, we will need to interact with the greater Internet community and apply our process to help us make decisions, deploy our protocols, and ultimately determine their success or failure.

3. Identifying Relevant Parties

The relevant parties to an Internet standard MUST be documented, along with their interrelationships.

For example, HTML does so using the “priority of constituencies” in the HTML Design Principles [PRIORITY]:

Note how the relative priority is explicit; this is intentional and encouraged. However, it need not be a strict ranking in all cases; in some areas, it can be more useful to give equal weight to parties, so as to encourage the tussle [TUSSLE].

Likewise, the responsibilities of, or expectations upon, different parties to a standard can vary greatly. For example, end users of Web browsers cannot be reasonably expected to make informed decisions about security, and therefore design decisions there are biased towards default security. When applicable, the expectations upon a party SHOULD be documented.

Extensions to existing standards MUST document how they interact with the extended standard’s relevant parties. If this is not yet documented, the extension MAY estimate its impact, in coordination with that standard’s community and the IESG.

The burden of this documentation need not be high; if HTML can do it in a paragraph, so can most other standards. While it might be appropriate in a separate document (e.g., a requirements or use cases draft) or the specification itself, documenting relevant parties in the WG charter has considerable benefits, since it clarifies their relationships up-front.

Inevitably, documenting and interpreting these roles will become controversial; this is to be expected, and is still preferable to avoiding the discussion. The point is to make it explicit, so that the affected parties can be made aware of the discussion, and judge the outcome.

3.1. Handling Change in Relevant Parties

Changes in the use, deployment patterns, legal context, or other factors of a standard can bring pressure to re-balance the priorities of existing parties, or insert new ones (usually, when a standard is either extended or evolved).

Such changes MUST NOT diminish the priority of existing relevant parties without informed consent. Note that this may preclude the change completely, as it is often impossible to gain the informed consent of a large or diffuse group (e.g., end users).

For example, there has been increasing pressure to change HTTP [RFC7230] to make it more amenable to optimization, filtering, and interposition of other value-added services, especially in the face of wider use of encryption (through HTTPS URIs). However, since HTTPS is already defined as a two-party protocol with end-to-end encryption, inserting a third party in any fashion would violate the expectations of two existing parties; end users and content publishers. Therefore, the HTTP Working Group has refused to consider such changes.

3.2. Avoiding Unnecessary Parties

In protocol design, intermediation is often thought of as “those parties on the direct path between two people attempting to communicate”; e.g., middleboxes, proxies and so on.

When discussing the parties relevant to an Internet standard, this definition can be expanded to include those parties that have the ability to prevent or control communication between two parties. This naturally includes middleboxes, but can also include third parties not directly on-path.

For example, HTTP has on-path intermediaries (proxies, gateways, etc.), but also off-path intermediaries, in the form of the DNS registrar, the DNS server, and also the Certificate Authority if TLS is in use. Certificate Transparency [RFC6962] potentially adds yet another intermediary to this protocol suite.

While there might be a good technical reason to interpose such an intermediary, it also introduces a new party, and thus needs to be done with due consideration of the impact on other parties.

Therefore, unnecessary parties SHOULD be avoided when possible in Internet standards.

4. IANA Considerations

This document does not require action by IANA.

5. Security Considerations

This document does not have direct security impact; however, applying its guidelines (or failing to) might affect security positively or negatively.

6. References

6.1. Normative References

[RFC2119] Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, DOI 10.17487/RFC2119, March 1997.

6.2. Informative References

[CODELAW] Lessig, L., "Code Is Law: On Liberty in Cyberspace", 2000.
[PRIORITY] van Kesteren, A. and M. Stachowiak, "HTML Design Principles", November 2007.
[RFC2460] Deering, S. and R. Hinden, "Internet Protocol, Version 6 (IPv6) Specification", RFC 2460, DOI 10.17487/RFC2460, December 1998.
[RFC3935] Alvestrand, H., "A Mission Statement for the IETF", BCP 95, RFC 3935, DOI 10.17487/RFC3935, October 2004.
[RFC4941] Narten, T., Draves, R. and S. Krishnan, "Privacy Extensions for Stateless Address Autoconfiguration in IPv6", RFC 4941, DOI 10.17487/RFC4941, September 2007.
[RFC6265] Barth, A., "HTTP State Management Mechanism", RFC 6265, DOI 10.17487/RFC6265, April 2011.
[RFC6962] Laurie, B., Langley, A. and E. Kasper, "Certificate Transparency", RFC 6962, DOI 10.17487/RFC6962, June 2013.
[RFC7230] Fielding, R. and J. Reschke, "Hypertext Transfer Protocol (HTTP/1.1): Message Syntax and Routing", RFC 7230, DOI 10.17487/RFC7230, June 2014.
[TUSSLE] Clark, D., Sollins, K., Wroclawski, J. and R. Braden, "Tussle in Cyberspace: Defining Tomorrow’s Internet", 2002.

Appendix A. Acknowledgements

Thanks to Jacob Appelbaum for making the suggestion that led to this document.

Thanks also to the WHATWG for blazing the trail.

Thanks to Edward Snowden for his comments regarding the priority of end users at IETF93.

Thanks to Harald Alvestrand for his substantial feedback and Joe Hildebrand, Russ Housley, Niels ten Oever, and Martin Thomson for their suggestions.

Author's Address

Mark Nottingham EMail: URI: